Home

About Us

IT Services

Understanding IT

Events

Blog

Contact Us

Support

 

ringcentral partner logo

 

Voice remains the backbone of every business conversation

As technology moves in the direction of conversational AI and voice-enabled chatbots, workers will engage in new ways and go beyond person-to-person communication. With that evolution, the role of voice doesn’t disappear. It is now more important than ever.

 

Truly modern business communications defined

RingCentral Office is an advanced cloud-based platform that first and foremost delivers feature-rich business telephony capabilities including multi-level IVR, call queuing, and front office functions essential to your business. Building upon this solid foundation, it has the ability to meet all your calling, video conferencing, team messaging, and contact center needs in one robust, reliable solution. 

      

Truly modern communications

 

  Seamless collaboration

 

 

 

Seamless collaboration across all desk phones and devices

RIngCentral supports a wide range of desk phones for any kind of business need, including Cisco, Polycom, Yealink, and other SIP-based devices. You can also turn each of your devices into a mobile office with our desktop and mobile apps.

Powerful analytics

Our dedicated Analytics Portal gives you deep insights into how your company uses your phone system by consolidating all your reports into one easy-to-use experience. Clearly see trends, call patterns, and dig deeper to uncover more use cases. Faster trouble-shooting and better visibility means more agility, cost savings, and greater potential for revenue growth.

 

  Powerful analytics

 

  Security and compliance

 

 

 

Enterprise-grade security and reliability

Experts are continuously monitoring our platform 24/7/365 to ensure service remains at the highest level, with a 99.999% financially backed SLA for voice quality and availability. And with the added benefit of our new RingCentral Persist feature, you can maintain your communications services even in the event of an internet failure.

 

Voice, video, and messaging from anywhere

Eliminate silos and power your business conversations with a secure global platform that unifies voice, video, and messaging. From click-to-dial functionality to one-click video conferencing, everyone can access the same must-have digital tools through a single, easy-to-use solution that seamlessly works across office sites and mobile devices.
 
 

  Communication anywhere

 

 

rc integration

 

 

 

Your communications stack reimagined

Integrate with your existing cloud eco-system. Our open API platform allows you to integrate seamlessly with your essential business apps, productivity suite, CRM, and social networks, including Google, Microsoft®, and Salesforce®. Your developers can even build custom apps and integrations to improve business productivity.

Best of breed contact center

Integrate one of our cloud contact center solutions and transform your customer relationships with a variety of intuitive features ranging from routing, call queues, and IVR, to advanced omnichannel, outbound, and workforce optimization capabilities.
 

rc contact centre

 

 

Implementation

 

 

Industry-leading professional services

Our in-house professional services team helps you get the most out of your solution. Reduce infrastructure costs and get up to speed quickly with personalized onboarding and training, all managed by your own dedicated project manager.  

 

 

"Voice will remain the most essential communication channel.  Voice quality will detirmine customer satisfaction and loyalty."

Frost.  Growth Opportunities in NA Forecast to 2024, Jan 2019

 

 

"The rate at which organisations deploy cloud telephony will more than double from 2017 through 2022."

Gartner.  Forecast Unified Communication Worldwide Overview, 2018

 

 

 

VoIP phone system

VoIP Communication is Built for Businesses

Voice over Internet Protocol is easy to use, cost-effective, and flexible.

Having a capable phone system is essential for a growing business. Fully-featured VoIP solutions from Accucom are able to offer your business major cost-benefits since it utilizes your Internet connection for all of your organization's communication needs. One of the most noticeable advantages that our VoIP system can offer a business like yours, is the incomparable savings you’ll see. In fact, you can see a cost reduction of up to 70% off your current phone bill. In this way, our VoIP solution pays for itself.

wireless cloud

Optimize your workplace for remote access.

Without being tethered to your desk, your organization can open up several opportunities to optimize operations and facilitate growth.

Mobility grows increasingly more important in today’s business world, and as such, innovators around the world are striving to integrate only the best mobile IT solutions into their corporate infrastructure. 

business meeting

Valuable Conferencing Solutions

The prevalence of mobile computing demands that companies like yours have a solution to conduct meetings when members of your team are out of the office.

In order to keep their teams connected, many companies are learning to lean heavily on various conferencing solutions. In today's marketplace, mobility is essential. Instituting a streamlined conferencing solution can keep you and your staff on the same page which helps maintain team continuity. Accucom is your one-stop-shop for all your information technology needs. We can get you set up with the conferencing options that best meet your company's needs. The conferencing capabilities offered by Accucom, is just another way that we are able to deliver solutions that increase productivity, fuel efficiency, and save your organization money.

tablet and smartphone

The Tactical Push Toward BYOD

Start widening the perimeters of business computing with Accucom's Mobile Device Management system.

Your employees all carry around, and depend on, many types of devices. Smartphones, tablets, ultrabooks, you name it, they have it. In order to capitalize on this shift in mobile computing, your company needs to put in place a bring your own device policy that protects both your company and your staff. At Accucom, we have the answer for this necessary integration: our mobile device management solution.

unified communicationsUnified Communications - Solutions for Improved Collaboration

Improve interoffice communication with enterprise-level technology.

Communications can be a major pain point for businesses. A fluid communications system help promotes growth and allows for optimal operational efficiency. Unfortunately, many organizations also have trouble managing and maintaining all of their communications solutions. This can stymie growth and make it difficult to reap the benefits of hard-earned progress.

remote business conferenceConferencing and Collaboration

Accucom has technology solutions designed to improve cooperation and collaboration.

The modern business needs to be able to leverage their tools, resources, and network connectivity to improve its productivity. At Accucom, we understand that today’s business is a mobile business, and we can help New South Wales businesses procure communication and conferencing solutions that will allow for enhanced levels of productivity and greater inter-departmental synergy.

Latest Blog

Employees are without a doubt the most unpredictable resource within your business. Nothing can be more catastrophic to data security than a careless or untrained worker. Enforcing safe practices and policies doesn’t have to feel like a cho...

Contact Us

Learn more about what Accucom
can do for your business.

(02) 8825-5555

Accucom
Unit 25, 11 Brookhollow Avenue
Norwest Business Park, New South Wales 2153

Account Login