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Accucom has been serving the Norwest Business Park area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Still Using SMS Authentication? You Better Not Be

Still Using SMS Authentication? You Better Not Be

You know your business needs multi-factor authentication, but chances are you see a lot of pushback from your employees because of how inconvenient it is for their work. In an effort to please everyone, you implement SMS authentication out of sheer convenience, but the innovation of SIM swapping means that this method of MFA is a vulnerability rather than a security solution. A hacker doesn’t need to steal your phone; they just need to trick a customer service representative at your mobile carrier to port your phone number to a new SIM card they control. If your second factor can be stolen so easily, what’s your business supposed to do?

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The Essential Guide to Climate-Resilient IT

The Essential Guide to Climate-Resilient IT

Technology and extreme weather don’t mix. Whether it’s a heatwave or a deep freeze, your office equipment is sensitive. If the temperature isn't just right, your hardware can slow down, break, or even die permanently.

Here is a simple breakdown of why your tech hates the weather and how you can protect it.

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Is Your Small Business Compliant with AI Regulations?

Is Your Small Business Compliant with AI Regulations?

In the early days of the AI boom, that phrase was a suggestion. Today, in 2026, it is a legal mandate. As AI becomes as ubiquitous in the workplace as email, the "black box" era of technology is officially over. Regulators across the globe are no longer satisfied with businesses saying their tools work; they are now requiring companies to pull back the curtain and prove it.

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The 3 Most Important Responsibilities of Your Help Desk

The 3 Most Important Responsibilities of Your Help Desk

How would you describe the ideal help desk solution? Most businesses and IT decision makers view it as an emergency button, a place where you go when you need help NOW. You might judge its value based on how often it’s utilized, and when it’s not used by your team, the help desk bill might not even feel worth it. But that’s only the case if your help desk is only reacting to broken things.

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Bondu: A Perfect Example of AI Gone Awry

Bondu: A Perfect Example of AI Gone Awry

It’s known that baby toys can aid in all manner of developmental processes, so take a moment to imagine what the future of technology holds for toys. Will they continue in the same vein as toys that teach color recognition, teamwork, sharing, and creativity, or will they get even more wild and out of the box? Regardless, one thing is for certain: security challenges exist just on the horizon and will have to be addressed if parents want to keep their children safe.

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You know your business needs multi-factor authentication, but chances are you see a lot of pushback from your employees because of how inconvenient it is for their work. In an effort to please everyone, you implement SMS authentication out ...

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