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Accucom has been serving the Norwest Business Park area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Engage Your Team in Security Training

Tip of the Week: How to Engage Your Team in Security Training

When it comes to your business’ security, your team members can either be your greatest vulnerability or your greatest strength. In order to ensure that the latter is the case, you need to make sure that they are all trained up in the proper security measures. For your convenience, we wanted to share a few tips to help make this training more effective.

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The Internet Isn’t So Accessible to Everyone

The Internet Isn’t So Accessible to Everyone

When we talk about Internet accessibility (particularly as of late), we mainly focus on the idea of enabling people to use the Internet, regardless of where they may be located. While this is certainly a big issue at the present, there is another kind of accessibility that needs attention: how able those people with disabilities are to use the Internet at all.

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An Upcoming Windows Update Might Optimize Your PC Based on How You Use It

An Upcoming Windows Update Might Optimize Your PC Based on How You Use It

Windows is the most used operating system in the world, which should really come as no surprise. After all, it can be found in just about every environment: most businesses utilize it, and there is no shortage of Windows desktops and laptops in homes around the world. While nothing has been set in stone yet, Microsoft may implement a new setting to let all the different uses of Windows shine.

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How to Resolve the Most Prevalent Security Threat to Your Business

How to Resolve the Most Prevalent Security Threat to Your Business

If I were to ask you what you believed was the biggest potential threat to your business’ future, what would your answer be? The correct answer for most is the risk that an employee might let in a threat—intentionally or not. Let’s investigate how this might happen, and what you need to do to stop it.

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Non-Technical Solutions for Team Collaboration

Non-Technical Solutions for Team Collaboration

There is no denying that “collaboration” is one of the biggest business buzzwords right now… and for good reason, since it is a prerequisite for any business seeking to compete in its market. Let’s take a different tack than we usually would and consider some of the non-technical elements your business needs to incorporate to encourage collaborative work.

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What Your Team Needs in Order to Collaborate

What Your Team Needs in Order to Collaborate

Collaboration is widely accepted as a “must-have” in the current, connected business environment… at least, for any organization that wants to remain competitive. Let’s take a few moments and consider what needs to be present for any collaborative efforts to be successful, and the skills you should work to develop in your team members to enhance their capacity for cooperation.

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Technology to Target as the Holidays Approach

Technology to Target as the Holidays Approach

Most people like new technology, whether it is a lamp shaped like the moon, a new video game console, or just a gadget that may improve their life a little bit. We looked around to try and find some business-esque technology the professional would be able to use in their office (or home office). Let’s take a look at them now:

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Do You Know Which Remote Users Contribute the Biggest Risks?

Do You Know Which Remote Users Contribute the Biggest Risks?

With so many people working from home right now, businesses have managed to keep their operations going somewhat successfully by using the remote solutions that are available today. While it is fortunate that today’s technology enables businesses to do so, the importance of cybersecurity cannot be understated as remote work is implemented.

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Tip of the Week: Best Practices to Keep IT Happy

Tip of the Week: Best Practices to Keep IT Happy

I want to ask you a question: how is your working relationship with your IT provider, whether you’ve contracted another business, or you have your own internal department? If you suspect it isn’t great, there may be good reason for that.

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Tip of the Week: Technology Etiquette as You Return to the Office

Tip of the Week: Technology Etiquette as You Return to the Office

When a group of people work together in an office, there is a sort of etiquette that forms to help everyone do the most effective work as they can. Of course, with many employees working remotely for some time now, a lot of these behaviors may have slipped. Here, we’re reviewing some of the technology manners that your team should keep in mind so that the whole of your business can work productively.

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Are Passwords Soon Going to Be a Thing of the Past?

Are Passwords Soon Going to Be a Thing of the Past?

Did you know that over 80 percent, eight-zero, of cyberattacks are the result of stolen access credentials? It’s no wonder that the username/password combination that we’re all used to is being actively phased out by many tech companies—including Microsoft—in favor of more secure, passwordless authentication measures.

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Should You Really Trust Your Staff?

Should You Really Trust Your Staff?

In a word, yes.

While that answer may seem insufficient for such a broad question, you truly should, and there are many reasons why. Let’s get right into how trusting your staff can bring your business and its operations some significant benefits.

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Tip of the Week: Effectively Training Your Staff

Tip of the Week: Effectively Training Your Staff

Today’s businesses are looking to build the most efficient processes they can. In order for that to happen, the people that your business depends on will need to know what is expected of them. The only way they will be able to produce the desired results is if they are properly trained. This week, we’ll be going over a few training approaches for you to consider adopting as you look to thoroughly educate your employees.

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Why Social Engineering Needs to Be on Your Radar

Why Social Engineering Needs to Be on Your Radar

As prevalent as cybersecurity threats unfortunately are today, many users tend to overlook major threats that they just aren’t focused on nearly as much: social engineering attacks. Social engineering attacks are just another means for a cybercriminal to reach their desired ends, and so need to be protected against.

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How Video Conferencing Proves Its Value to Businesses

How Video Conferencing Proves Its Value to Businesses

When so much to do with business nowadays relies on collaboration, it only makes sense that the solutions that enable this kind of cooperation would be seen as assets. Take video conferencing solutions - while many of their benefits may seem obvious, they have additional impacts that may not be initially apparent. Let’s review some of these benefits.

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Do Your Employees Have Any of These Six Hackable Habits?

Do Your Employees Have Any of These Six Hackable Habits?

Habits are hard to break but there are some habits that simply have to be broken if your business is going to be secure. Many of these habits may have been developed by your staff over a long time, and it's crucial that you recognise them.

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With Deepfakes, Seeing Shouldn’t Be Believing

With Deepfakes, Seeing Shouldn’t Be Believing

Machine learning and artificial intelligence have enabled us to accomplish great things with the computers we have access to today. However, it is equally true that these same innovations have also produced a great number of threats. One threat that is particularly dangerous in today’s day and age is the presence, and growing prevalence, of “deepfakes” in the media.

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Celebrating Women with Technical Jobs

Celebrating Women with Technical Jobs

March is Women’s History Month. Historically, there have been many industries where women haven’t traditionally played a role. Fortunately, roles are changing, and with the use of technology today’s workforce has become more inclusive and dynamic.

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Tip of the Week: How to Deactivate Skype

Tip of the Week: How to Deactivate Skype

Not too long ago, as of this writing, Microsoft began including Skype in their PCs. As a result, they created accounts for Skype based on a user’s Microsoft account…. Surprise! Now, you may not be comfortable with the prospect of people being able to find you via Skype, which is why we’re offering some tips to hide yourself from others.

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Learning Coding is Simple with the Right Resources

Learning Coding is Simple with the Right Resources

Regardless of whether or not you handle this facet of your business for yourself, the knowledge of how to code is becoming increasingly useful - and there are more and more resources available to help you gain this knowledge. Below, we review some that you may consider leveraging to improve some of your skills.

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Latest Blog

It comes as no surprise that IT maintenance and management is a pain point for small businesses. Perhaps they don’t have the resources to perform in-house maintenance because they lack the funds to hire trained technicians, a practice which...

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