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Accucom has been serving the Norwest Business Park area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Making Solid Technology Decisions will Help You Build the Business You Want

Making Solid Technology Decisions will Help You Build the Business You Want

Technology is one of those parts of your operational infrastructure that plays a massive role, even if you don’t realize it. In fact, you’ve been using all of the standard fare for business technology, such as computers, server units, and networking components for quite some time. All technology must eventually be replaced though, so it’s critical that your company has an established approach to make this happen in the most seamless and least stressful way possible.

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Information Technology Can Be Used to Improve the Customer Experience

Information Technology Can Be Used to Improve the Customer Experience

The people who make use of your products or services, be they clients or customers, are the ones who keep your business afloat. Therefore, you must do your part to ensure that they are happy and satisfied with your business. Thankfully, the right technology can make doing such a thing much easier. Let’s explore some of the opportunities your business has to improve the customer experience through the use of innovative IT solutions.

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Let’s Look at Some of the Software Every Business Needs

Let’s Look at Some of the Software Every Business Needs

All businesses utilize software to a certain extent, but not all companies have the same needs. That being said, there are certain types of software that all businesses can benefit from, regardless of industry or service offerings. We’ve put together a list of business software solutions that companies can utilize to improve operations.

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Make Sure Your Mobile Device Management Platform Has These Features

Make Sure Your Mobile Device Management Platform Has These Features

Your mobile device management strategy is going to bleed into every other part of your business, especially in the realms of security and productivity. It is of critical importance that you ensure that your mobile device management platform is working toward your company’s operational goals, but it can be challenging at times to look at this type of technology with its many complications. Let’s dive into what makes for a solid MDM platform.

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4 Options for Your Business' Communication Infrastructure

4 Options for Your Business' Communication Infrastructure

Businesses depend on their communication infrastructures to work with clients, vendors, and their staff. Depending on the specific needs of the company, a business might implement any number of communication solutions, all of which have various strengths, weaknesses, and uses. We’ll walk you through some of the most common communication solutions, as well as why you might want them for your company.

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3 Technologies That Could Have Business Applications in the Future

3 Technologies That Could Have Business Applications in the Future

Being future-minded means that you are always on the lookout for the next big thing and how it might affect your business, be it technology or otherwise. Many developing technologies might seem like they will never see the light of day, but the reality is that many of them do have the potential to see business applications in some capacity. Let’s take a look at some of these oddball concepts and how they might transition to business use in the future.

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Taking a Peek at the Technology Behind Streaming

Taking a Peek at the Technology Behind Streaming

Let’s face it: with so (so) many streaming platforms now available for us to binge a trendy show or revisit a favorite movie on, technology and entertainment have become inexorably linked. When you really think about it, the technology that makes these streaming services possible is truly impressive. Let’s go over this technology together.

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What You Should Know When Disposing of Connected Devices

What You Should Know When Disposing of Connected Devices

Unfortunately, technology does not last forever, and today’s culture of upgrades means that users of smartphones and other devices are constantly updating even when they don’t need to. This practice can extend to businesses, too. Businesses need to have a strategy in place that they can use when it is time to upgrade from older devices, including the way that you dispose of them. Here is how you can effectively dispose of your older connected devices without sacrificing the environment and your data privacy/security.

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Going Paperless Offers Tons of Value for Small Businesses

Going Paperless Offers Tons of Value for Small Businesses

Paper documents have always been a major part of doing business, whether it’s signing contracts between you and your clients or employee paperwork from when you make new hires. The thing with paper documents, however, is that they can take up a ton of space in filing cabinets, and depending on your habits, they can quickly become unorganized.

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Use These 5 Steps to Implement New Technology for Your Business

Use These 5 Steps to Implement New Technology for Your Business

Implementing new technology into your IT infrastructure is not something that can be done without serious consideration. If you skip the planning process, the last thing you should expect is for things to work out in your favor. Start by weighing your organization’s specific needs, then consider all of the ways that those needs can be met. Today we are going to discuss how you can make all of this happen in the easiest way possible.

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What a Global Internet Outage Tells About the Cloud and Your Business

What a Global Internet Outage Tells About the Cloud and Your Business

The week of June 14th, 2021 saw many applications and websites suffer from outages. This, consequently, created considerable problems for many organizations that used these services. Businesses suffered from continuity issues, but perhaps the biggest takeaway is just how vulnerable the Internet really is to these kinds of issues. What happened, exactly?

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These Blockchains Might Change the Way Businesses Protect and Share Information

These Blockchains Might Change the Way Businesses Protect and Share Information

Blockchain technology might be best known for its use with cryptocurrencies such as Bitcoin and Dogecoin, but that’s just one type of blockchain. There are other varieties that could prove useful in certain sectors. Let’s take a look at what they are, how they might be used, and what some of their benefits and shortcomings are.

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Tip of the Week: Strategies to Properly Inventory Your Technology

Tip of the Week: Strategies to Properly Inventory Your Technology

The modern office has a ton of devices that need to be tracked and monitored, but how do you do it? How do you make sure that you are keeping track of each device, such as what they are, who is using them, and how they are being used? If you are not currently tracking your technology, it’s time to start doing so. An inventory management system can make this task much easier and more efficient.

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Perhaps More Than Anyone Else, Parents’ Views on Remote Work Have Shifted

Perhaps More Than Anyone Else, Parents’ Views on Remote Work Have Shifted

If the past year has taught us anything, it’s that remote work is something that should not be counted out as a possibility. Employers were forced to make rapid changes to their operations, but for some employees—particularly parents—the shift was both disruptive and frustrating, leading some to question whether they should change careers entirely.

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3 Ways Your Business Can Take Advantage of Artificial Intelligence

3 Ways Your Business Can Take Advantage of Artificial Intelligence

Artificial intelligence has taken the world by storm, and with recent improvements to automated technology and machine learning, it should be clear that this technology is not going anywhere anytime soon. With proper implementation, artificial intelligence can help your business cut costs, improve operations, and mitigate unnecessary or repetitive tasks, all of which compounds to create a smoother and more manageable workload for your employees.

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Automation Presents Several Benefits (and Concerns) for Businesses and Employees Alike

Automation Presents Several Benefits (and Concerns) for Businesses and Employees Alike

With the advent of more advanced technology, many workers are understandably concerned about automation and the impact it could have on their jobs. Computers systems grow more advanced each and every year, leading to improvements in artificial intelligence that have unskilled workers in certain industries where automation is king. Let’s explore some of these concerns, including why some of them have merit while others may be a long way off yet.

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Updating Your Software Protects Your Business

Updating Your Software Protects Your Business

Software is a critical part of your business. Without it, you would have to do everything manually. In fact, most businesses couldn’t do what they do without their software. That’s why it is so surprising that many businesses don’t actively patch their software. Let’s take a look at our patch management service and why it’s such a huge benefit. 

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Have You Found the Right Productivity Software?

Have You Found the Right Productivity Software?

Productivity software has one job: to help you maximize your productivity and do it while minimizing the time you spend on the work. It seems as if that’s pretty simple, especially since there are so many companies out there that create products that claim to do just that. Today, we thought we would unpack what you need out of your productivity software and take a look at some of the variables you should weigh when searching for a certain productivity app.

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The Internet Isn’t So Accessible to Everyone

The Internet Isn’t So Accessible to Everyone

When we talk about Internet accessibility (particularly as of late), we mainly focus on the idea of enabling people to use the Internet, regardless of where they may be located. While this is certainly a big issue at the present, there is another kind of accessibility that needs attention: how able those people with disabilities are to use the Internet at all.

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How an AI Tool Transitioned from Confections to Cancer Diagnosis

How an AI Tool Transitioned from Confections to Cancer Diagnosis

Of all the technologies that have been proposed and developed over the years, few have tickled our collective imaginations the way that the concept of artificial intelligence has. For this reason, many small and medium-sized business leaders may write off AI as science fiction, rather than a solution to their operational challenges. However, the technology is currently finding its footing in practical use—more than proving its worth and adaptability in the process.

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Latest Blog

Authentication is a tricky thing for businesses. While people want to be secure, they also want to make that security as convenient as possible. Developments involving solutions like Windows Hello, a biometrics authentication system used by...

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