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Accucom has been serving the Norwest Business Park area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

Oftentimes, a technology issue has less to do with the technology itself and more with the one using it. User error is simply one of the biggest reasons why technology support is asked for, and it’s such a common occurrence that it leads to many users becoming the butt of jokes among IT workers. People who provide IT support must practice empathy and understanding rather than foster this antagonistic mindset amongst teams.

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How a CRM Can Change Your Business’ Customer Dynamic

How a CRM Can Change Your Business’ Customer Dynamic

Your customers—both those you currently work with and those you have yet to onboard—are the key to unlocking your company’s potential. Therefore, it stands to reason that you’ll want a solution in place to help you manage the interactions you have with potential customers. This is what a customer relationship management tool, or CRM, is all about. With the right CRM, you can fully leverage your organization’s customer base to maximize profits and attract new leads.

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Build Flexibility with Remote Access Solutions

Build Flexibility with Remote Access Solutions

Chances are, some of your employees operate outside the traditional office setting, whether it's occasional remote work or a permanent setup. Consequently, your business needs to furnish your team with the necessary tools and resources to ensure their success. It's a good practice to carefully evaluate the technology you provide, particularly for those who work remotely part-time, and to strategize how your team will access these resources.

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Save Money On IT With These Tips

Save Money On IT With These Tips

With technology playing an important part in just about all businesses, it can be quite expensive to get the tools you need to succeed. Today, we want to recommend specific strategies you can use to alleviate the frustrations of working within the constraints of a limited IT budget.

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What is Bloatware, and What Should Be Done About It?

What is Bloatware, and What Should Be Done About It?

Let’s face facts: regardless of how one spends their time at home, there really is no reason the vast majority of today’s workers would ever need the Xbox Game Bar application on their work device… and yet, there it is. Thanks, Microsoft?

This is an example of what is known as “bloatware”—unwanted software added to an operating system to help the developers, oftentimes to make a few extra bucks. 

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Flexible Technology and the Role It Plays in the Modern Office

Flexible Technology and the Role It Plays in the Modern Office

Your business will not remain the same throughout its lifecycle, and as such, you need the services you utilize to be capable of changing with it. This is where it helps to have the flexibility and scalability of a managed IT provider on your side. Let’s go over why flexible technology is the path forward for SMBs like yourself and how you can take full advantage of the range of services an MSP can offer.

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Router Management Basics

Router Management Basics

Wi-Fi is a huge benefit for everyone so knowing the basics of how your router works is a pretty good idea. For the business, the wireless connection can be a central resource for business productivity and data sharing. We thought it would be useful to give you a little more information about router settings to help you understand your wireless connection a little better. 

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No, Your Power Strip Isn’t Protecting Your Workstation from Surges

No, Your Power Strip Isn’t Protecting Your Workstation from Surges

What’s the difference between a power strip and a surge protector? It turns out, quite a lot, and the difference is much more than just the number of plugs on it. Let’s discuss some of the biggest ways that these two important pieces of power supply technology differ and how you should determine which one best suits your needs.

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Data Backup and Disaster Recovery Is Huge for SMBs

Data Backup and Disaster Recovery Is Huge for SMBs

In today’s digital workplace, data backup and disaster recovery are critical components that demand strategic attention. We specialize in providing these services to SMBs, and we recognize the unique challenges that surface on a day-to-day level. Today, we’d like to go into the financial significance of investing in data backup and disaster recovery, with a particular focus on how our services can contribute to your company’s fiscal resilience.

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A Positive Company Culture is Worth Investing In (Especially When It Comes to Technology)

A Positive Company Culture is Worth Investing In (Especially When It Comes to Technology)

Of all the aspects that play a part in your business’ success, its company culture can often be overlooked as nothing more than a perk… something nice to offer the team, but ultimately unimportant. This is very much a misconception.

Let’s discuss how valuable a positive company culture is, and how to develop one in your business. Don’t worry, we’ll get into the technology of it all, too.

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Powerful Technology Can Help Build Dynamic Business

Powerful Technology Can Help Build Dynamic Business

Technology can bring many dynamic benefits to an organization, but it can also derail its successful trajectory. One of the significant considerations that must be made is whether the technology your organization is implementing fits your business needs. Today, we will describe how having a knowledgeable perspective can help you avoid making investments that may not produce the rapid returns that most small businesses require. 

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Breaking Down the Smart Chips Available for Docs and Sheets

Breaking Down the Smart Chips Available for Docs and Sheets

You might recall our blog last week on smart chips, a term used to describe some fun and useful Google Docs inserts. Today, we want to take a closer look at these smart chips and what you can do with them in Google Docs and Sheets.

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The Promises of Blockchain Extend Beyond Cryptocurrency

The Promises of Blockchain Extend Beyond Cryptocurrency

As the popularity of blockchain technology continues to rise, it's essential to explore its functionality and understand why it deserves attention. While commonly portrayed as a dubious tool associated with cryptocurrencies and scams, the fundamental nature of blockchain is far from nefarious. In reality, its decentralized and transparent attributes make it well-suited for various tasks, and we'll describe how it can be used for more than cryptocurrency below.

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2023 Saw an Increased Awareness of AI and Its Applications

2023 Saw an Increased Awareness of AI and Its Applications

2023 was quite the year, especially where AI is concerned. The technology became the center of attention in the business world and in the public. What does this mean for AI, and how has this technology changed the way we do business, for better or worse? Let’s dive in.

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These Two Technologies are Changing Small Businesses

These Two Technologies are Changing Small Businesses

Small businesses often find themselves reevaluating their operational strategies to maximize efficiency. While various technologies can enhance operations for any small and medium-sized Business (SMB), this blog will focus on two that stand out as particularly impactful.

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Two Technologies that Can Help Your Business Evolve

Two Technologies that Can Help Your Business Evolve

Evolving considerations are definitely a major part of doing business. A decision made a year or even a quarter in the past might not be right for your business today. When trying to establish a technology profile that is right for your business, it can be difficult to nail down exactly what solutions allow you to improve overall efficiency while supporting organizational productivity. In today’s blog, we try to give a couple of tips for when to establish when it is time to shift gears and consider new tech.

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Mobile Device Management is an Effective and Powerful Solution for SMBs

Mobile Device Management is an Effective and Powerful Solution for SMBs

Mobility takes center stage for many businesses that want to improve productivity. This necessitates a Mobile Device Management (MDM) tool that can help organizations keep tabs on devices within their networks. Let’s discuss some of the biggest selling points of today’s Mobile Device Management tools.

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How to Handle Cable Management and Installation

How to Handle Cable Management and Installation

Networking in your office, i.e. running cables around your workplace to ensure that all devices are connected to the in-house computing infrastructure, is made somewhat easier thanks to remote work. However, you should still approach cabling in an effective way, especially if you have a lot of devices that need to be managed.

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AI is One Technology You Need to Get Behind

AI is One Technology You Need to Get Behind

Artificial Intelligence (AI) is everywhere it seems. At this juncture, AI proves invaluable in optimizing business operations and processes, but the applications of the technology are far more advanced than just building added efficiency. Let's briefly go into five ways AI can enhance business efficiency and foster optimal performance.

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AI Fuels the Technology to Make Traffic Lights More Environmentally Friendly

AI Fuels the Technology to Make Traffic Lights More Environmentally Friendly

AI might feel like a technology perfectly at home in the world of science fiction, but the truth is that most of its uses are not nearly as interesting or fun. Take, for example, Operation Green Light, an initiative from Google that aims to better society through examining AI for traffic control and its impact on the environment.

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Latest Blog

One sure sign of a healthy business is that it is growing—possibly to the point that your office space seems less and less spacious. Time to move! But not so fast: what about your IT infrastructure? Are you prepared to move it? How does one...

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