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Accucom has been serving the Norwest Business Park area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Confidently Safeguard Your Business from Cyberthreats

Confidently Safeguard Your Business from Cyberthreats

If you are like me, you’re constantly juggling a dozen different things. You spend your days building client relationships, refining your product, and handling situations you never could have dreamed up. The last thing you need is to lose sleep worrying about whether or not your data is safe.

The truth is, cyberattacks are a very real risk for everyone. Ransomware, phishing scams, and other cyberattacks can cripple your business’ ability to thrive. Here are some smart, proactive steps you can take to build a strong security posture that will go a long way toward protecting your digital assets.

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Here’s How You Prevent Ransomware Attacks

Here’s How You Prevent Ransomware Attacks

Is your business prepared to square off against ransomware? It can be scary to even imagine your business becoming the target of an attack that essentially takes your operations hostage. Are you going to let ransomware extort money, hold your data for ransom, and threaten your business’ future? The answer is no, and we’ll show you how you can not only prevent ransomware attacks, but respond appropriately in case you can’t completely prevent them.

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5 Ways a Standing Desk Can Transform Your Workday

5 Ways a Standing Desk Can Transform Your Workday

Do you feel sluggish, achy, or just plain tired after a long day of sitting? A simple change to your workday could be the key to improving your health and boosting your well-being: the standing desk.

The popularity of standing desks is growing for good reason. They are an easy way to combat the negative effects of a sedentary lifestyle. Standing for even part of your day can make a big difference, and here are five of the top benefits you can expect.

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What is Internet Bandwidth, Anyway?

What is Internet Bandwidth, Anyway?

Let’s face it, the Internet is absolutely everywhere, and most likely contributes to your success. That means it is important that your business’ Internet connection meets the requirements of your operations, starting with its bandwidth. Let’s go over what bandwidth actually is, and how to make the most of your Internet service.

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Are You Protecting Your Business with these 5 Key IT Security Policies?

Are You Protecting Your Business with these 5 Key IT Security Policies?

How well is your business secured? At the very least, you’re bound to have a lock on your business’ doors, with additional locks protecting different rooms, desk drawers, and other resources, right? Of course… otherwise, you’re leaving your business vulnerable to all kinds of crime.

You need to have the same prepared for the digital side of your business as well, in the form of written policies. Let’s go over five of the security policies you absolutely need.

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3 Reasons to Use Excel for Your SMB

3 Reasons to Use Excel for Your SMB

Your business has a lot of technology at its fingertips, but how effectively are you using it? Chances are some of your tools might have more practical uses than you might expect. One such tool is Microsoft Excel, Microsoft 365’s spreadsheet building platform. Here are three ways you can use Excel for your SMB that you might not have thought about.

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We’ll Say It Again: Security is King In Business

We’ll Say It Again: Security is King In Business

How much does your business prioritize security on the organizational level? The more your business relies on technology, the more susceptible it is to the countless threats that exist in the technological space, and you have to remain cognizant of that as you strive to move your business forward. Today, we’re looking at how each and every individual on your staff contributes to the security of your organization and, consequently, its data.

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The Australian Cybersecurity Crisis

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Why Australian Mid-Market Business Are Facing a Cybersecurity Crisis — And What To Do About It

Most sectors across Australia are facing an escalating cybersecurity crisis never seen before, and the advent of AI has taken the impact to a whole new level.

In recent years, most mid-market businesses have rapidly adopted digital technologies from online operational platforms and cloud-based systems to fully networked manufacturing environments. While this transformation enhances communication efficiencies and speed of delivery, it also exposes business to increasing levels of cyber risk.

Cybercriminals are taking notice. From phishing scams targeting key staff to ransomware attacks that shut down entire systems, the threats are real and growing. Unfortunately, many IT departments are under-resourced and underprepared, leaving critical data and systems exposed.

This article outlines the core reasons why organisations are being targeted, and more importantly, provides practical steps that CIOs, CTOs, and IT professionals across Australia can take to protect their environments today.

The Real-World Threats You Can’t Ignore

A ransomware attack on a legal firm in New South Wales last year resulted in a complete system shutdown for nearly two weeks. Not only was access to records, critical applications and internal communications blocked, but the breach also exposed sensitive data about customers and staff. The attackers demanded payment in cryptocurrency to restore access.

This isn’t an isolated case. Across the country, mid-market organisations are experiencing daily threats, including phishing emails designed to steal login credentials, malware-infected attachments sent to unsuspecting staff, and compromised Wi-Fi networks.

These attacks result in loss of operational time, data breaches, damage to reputation, and high costs associated with recovery. They also undermine trust among clients, suppliers, and staff.

Why Are Many Mid-Market Organisations So Vulnerable?

The under-prepared business faces several challenges that make them easy targets for cybercriminals:

  • Limited IT Staffing:

Many organisations operate with minimal IT staff who are responsible for everything from device management to software support. This leaves little time or capacity for threat monitoring and incident response.

  • Expanding Digital Footprint:

The adoption of laptops, tablets, smartboards, and other IoT devices increases the number of potential entry points for attackers.

  • Inadequate Security Controls:

Many businesses don’t have advanced security systems in place, such as endpoint detection and response (EDR) or managed threat detection.

  • Low Cyber Awareness:

Staff often lack the awareness needed to recognize cyber threats and are rarely taught cyber hygiene.

  • Third-Party Risks:

Organisations increasingly rely on third-party platforms for operations, communications, and testing, which introduce vulnerabilities.

What Can Mid-Market IT Leaders Actually Do?

Despite budget limitations, there are cost-effective, actionable steps organisations can take to significantly reduce cyber risk.

Here’s how IT leaders can start building cyber resilience today:

1.      Start With a Risk Assessment

You can’t protect what you don’t understand. Conducting a cyber risk assessment helps you identify your most valuable assets, existing vulnerabilities, and potential threats.

Use frameworks such as ISO 27001 or Essential 8 from the Australian Cyber Security Centre (ACSC) or engage a cybersecurity provider like Accucom to facilitate this process.

2.      Deploying a Managed Detection & Response (MDR) Service

Monitor user activity by implementing monitoring tools to detect suspicious activity and potential security breaches

Closely related to Security Incident and Event Management (SIEM) solutions, MDR provides round-the-clock threat monitoring, detection, and response - delivered by a team of security analysts.  Schools gain enterprise-grade protection without the cost or complexity of building an internal Security Operations Centre (SOC).

Accucom’s partnership with Arctic Wolf ensures Australian business receive timely alerts, actionable intelligence, and expert incident support tailored for mid-market environments.

3.      Apply a Layered Defense Strategy

Instead of relying on a single tool, organisations should implement multiple defensive layers:

  • Identity: Use MFA, implement strong password policies and disable unused accounts.
  • Access: Apply the principle of least privilege, granting users only the access they need to perform their tasks
  • Implement a robust cybersecurity policy:Develop and enforce a comprehensive cybersecurity policy that outlines security protocols and procedures
  • Endpoint Protection: Deploy antivirus and EDR solutions to monitor activity on all business-issued devices.
  • Network Security: Segment networks (e.g., staff, admin, guest, IoT) and protect your network perimeter with a firewall.
  • Email Filtering: Block malicious attachments and spoofed email domains.
  • Backups: Run immutable, encrypted and automated backups and test data restoration regularly.
  • Secure mobile devices:Implement Mobile Device Management (MDM) such as Intune for all business owned devices.
  • Secure the software supply chain:Be mindful of the security of software and applications used by your organization

4.      Train Your People

Human error remains one of the biggest cybersecurity risks. Organisations should deliver ongoing cyber awareness training to staff and contractors. Focus on recognizing phishing, securing devices, and understanding the importance of updates and strong passwords.

Personalised programs and regular testing regimes that reinforce concepts are important to reduce the largest threat vector in your organisation.

5.      Develop and Test Your Recovery Plan

Create a detailed plan to respond to security incidents and minimise their impact. Regularly simulate cyber incidents and recovery scenarios. This helps IT teams ensure backup systems work, responsibilities are clear, and downtime is minimized during an actual event.

Why Partnering Makes Sense

Cybersecurity is a complex and evolving field. For organisations without internal resources to monitor threats 24/7, a managed security approach is essential. Accucom’s mid-market focused cybersecurity services offer organisations:

  • Proactive threat detection
  • Incident response support
  • Policy compliance
  • Affordable subscription pricing
  • Local expertise and support
These services help bridge the gap between limited budgets and growing digital threats.

Strengthen Your Cyber Resilience

Cyberattacks are not theoretical, they are actively disrupting organisations across Australia. Every day of delay increases the risk of data loss, financial impact, and operational downtime. But with the right framework and support, every business can strengthen its defences, protect its community, and ensure uninterrupted operations.

Now is the time to act.

Why Accucom

We are a trusted IT solutions provider helping Australian schools, aged care providers, and businesses strengthen their digital environments through tailored, cost-effective technology services.

With a deep understanding of the mid-market and education sector, we deliver end-to-end solutions including cybersecurity, cloud, managed services, Microsoft services, and strategic IT consulting. Our partnerships with industry leaders like Arctic Wolf allow us to bring enterprise-grade security within reach of every school with local support, flexible pricing, and proven outcomes.

Contact us now via  or 02 8825 5555 and have a conversation about helpful strategies foryour organisation. 

 

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Here’s How to Keep Your Technology Clean and Tidy

Here’s How to Keep Your Technology Clean and Tidy

Desk and digital hygiene might not seem to have a serious impact on your workday, but they affect it in more ways than one. You want to make physical cleanliness a priority, as well as digital cleanliness, so you can get as much out of your devices as possible. Here’s how you can do it.

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3 Ideas to Keep In Mind Regarding Cloud Security

3 Ideas to Keep In Mind Regarding Cloud Security

You won’t get far on our website without finding an article or two talking a big game about the cloud and what it can do for your business. One thing is for certain: you can’t underestimate the value of securing your cloud solutions. It doesn’t matter what you use it for; cloud security is an integral part of ensuring your operations continue unimpeded and uninterrupted.

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Hackers Face Serious Consequences, but Do It Anyway

Hackers Face Serious Consequences, but Do It Anyway

The Internet is amazing. It lets us connect, innovate, and learn in ways we never could before. Just like anything that is really powerful, however, it has a dark side, especially for those who explore its hidden corners. If you're into coding or curious about how computer systems work, it's more important than ever to understand the laws around hacking. The consequences for getting caught are serious and are only becoming more so. 

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The First 60 Minutes: How to React to a Cyberattack

The First 60 Minutes: How to React to a Cyberattack

Don’t underestimate the danger of a cyberattack. Even small ones that are seemingly insignificant compared to major threats, like ransomware, have the potential to cause serious disruption to your operations. Regardless of the severity of the threat, you want to have an incident response plan that is tested, documented, and ready to deploy at a moment’s notice. Let’s go over what happens in the hour following a cyberattack and why acting quickly is so important.

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A Business Acquisition is Exciting… If It’s Handled Properly

A Business Acquisition is Exciting… If It’s Handled Properly

The time may come when you find yourself in the position to expand your business through the acquisition of one of your competitors or contemporaries. You may be in this position now. Either way, congratulations! This process can be rewarding and potentially quite profitable, provided everything goes according to plan.

One of the most important aspects to pay attention to during this process is the technology you’ll suddenly be adding to your toolkit. After all, you don’t want to find yourself with a huge, surprise mess.

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Why Good Employees Resist IT Policy and How to Bridge the Gap

Why Good Employees Resist IT Policy and How to Bridge the Gap

Resistance to new technology is a common challenge for businesses. The key to a smooth rollout isn't just about picking the right technology; it's about building a comprehensive strategy that addresses the human element of the change being made. As software is extremely important to any business, having a solid strategy in place to address the governance of your IT systems only makes sense. Today, we’ll give you a baseline on how to build one.

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Here’s How You Beat Today’s Cybercriminals

Here’s How You Beat Today’s Cybercriminals

Security is one part of your business that you absolutely cannot ignore. It’s not a matter of if you will experience a cyberattack, but when, and you want to do all you can to be ready for it when it comes. We recommend you prepare by working with professionals to take the fight to cyberthreats. Here are three ways we’ll help your business stay safe from the many cyberthreats out there.

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Mastering Your IT Onboarding… and Yes, Offboarding Too

Mastering Your IT Onboarding… and Yes, Offboarding Too

Picture your team for a moment and consider the experience a new hire might have during their first hours on the job. How effective are they at accomplishing tasks, or is their time spent jumping through hoops and getting set up with their technology?

Similarly, what does one of your team members’ last days look like? Amicable or not, a poorly managed departure can lead to considerable problems. Let’s talk about why properly managing technology during the onboarding and offboarding process is so crucial, and how to get it right.

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3 Reasons Why You Need Version Control

3 Reasons Why You Need Version Control

How many times have you accidentally made changes to a file, only to wish that you didn’t? Maybe you accidentally overwrote an important document, or someone made unapproved edits to an important company document. In all of these cases, version control—being able to see the different iterations of a file—is critically important. Here’s why you need a solution in place that offers version control.

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How CIOs Have Flip-Flopped on 3 Key IT Innovations

How CIOs Have Flip-Flopped on 3 Key IT Innovations

The Chief Information Officer of a business has the primary responsibility of managing the organization’s technology, which in turn places a lot of stress on them as an individual. They implement strategies to help the business thrive, but they also take the blame for when those initiatives fail. They might even be tempted to say “yes” to requests even when they might feel like they should say “no.” Let’s look at three technologies that CIOs are implementing for businesses.

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You Need to Be Careful About Where You Find Your Security Advice

You Need to Be Careful About Where You Find Your Security Advice

It can be challenging to find reliable IT advice nowadays, particularly when it comes to cybersecurity. Between coworkers with the best intentions and the online influencers selling their guides and platforms, there’s a lot of advice out there. Unfortunately, a lot of it is outdated or incorrect.

This can be actively dangerous where your business’ security is concerned.

Let’s address some of the most common security myths we still encounter far too often.

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How People are Hacking AI

How People are Hacking AI

From the chatbots you interact with to the tools helping you draft emails or analyze data, AI is everywhere. It’s an amazing tool that can help you boost efficiency and completely realign everything you do. Here’s something crucial you might not have on your radar: prompt hacking.

This isn't some far-fetched tech nightmare; it's a real and present danger. Prompt hacking can quietly undermine your company's data security, reputation, and its financial health; and since business today is increasingly AI-driven, understanding this isn't just your IT department’s job—it's yours too.

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If you are like me, you’re constantly juggling a dozen different things. You spend your days building client relationships, refining your product, and handling situations you never could have dreamed up. The last thing you need is to lose s...

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