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Accucom has been serving the Norwest Business Park area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Adjust Your IT Infrastructure as You Change Office Spaces

How to Adjust Your IT Infrastructure as You Change Office Spaces

One sure sign of a healthy business is that it is growing—possibly to the point that your office space seems less and less spacious. Time to move!

But not so fast: what about your IT infrastructure? Are you prepared to move it? How does one even begin to do that?

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You Need to Address Your Employees’ Cybersecurity Knowledge

You Need to Address Your Employees’ Cybersecurity Knowledge

It's remarkable, but if you were to assess the greatest threats to your business, your users would likely rank high on that list. Human error poses a significant challenge to your security because cybercriminals exploit your employees' fallibility and proneness to mistakes.

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This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

Oftentimes, a technology issue has less to do with the technology itself and more with the one using it. User error is simply one of the biggest reasons why technology support is asked for, and it’s such a common occurrence that it leads to many users becoming the butt of jokes among IT workers. People who provide IT support must practice empathy and understanding rather than foster this antagonistic mindset amongst teams.

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Use These 3 Tips to Work More Effectively with Your IT Provider

Use These 3 Tips to Work More Effectively with Your IT Provider

It can be tricky to speak to your managed service provider about problems with your technology. However, you can make it easier by following some simple strategies. Today, we want to share some tips that have helped our clients communicate their issues and resolve problems as quickly as possible.

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Three Variables to Address to Fix Your IT Budget

Three Variables to Address to Fix Your IT Budget

Concerns over operational expenses, particularly regarding technology, weigh heavily on many business owners. For some, these expenses can spiral out of control, leading to financial problems in vital areas of the organization. Every business needs to ask how it can rectify its IT spending to bring on a culture of overall improvement.

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How a CRM Can Change Your Business’ Customer Dynamic

How a CRM Can Change Your Business’ Customer Dynamic

Your customers—both those you currently work with and those you have yet to onboard—are the key to unlocking your company’s potential. Therefore, it stands to reason that you’ll want a solution in place to help you manage the interactions you have with potential customers. This is what a customer relationship management tool, or CRM, is all about. With the right CRM, you can fully leverage your organization’s customer base to maximize profits and attract new leads.

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Build Flexibility with Remote Access Solutions

Build Flexibility with Remote Access Solutions

Chances are, some of your employees operate outside the traditional office setting, whether it's occasional remote work or a permanent setup. Consequently, your business needs to furnish your team with the necessary tools and resources to ensure their success. It's a good practice to carefully evaluate the technology you provide, particularly for those who work remotely part-time, and to strategize how your team will access these resources.

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How to Identify and Avoid Phishing Tactics

How to Identify and Avoid Phishing Tactics

One of the most dangerous types of threats is the many phishing scams you and your employees could fall victim to. While it might be tempting to poke fun at the people who succumb to seemingly obvious phishing attacks, the reality of the matter is that some phishing attacks are anything but, and they are only growing more sophisticated over time.

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3 Ways Managed IT Benefits Your Bottom Line

3 Ways Managed IT Benefits Your Bottom Line

Managed IT services are a great way for your business to save money, but what specifically do these types of services do to have such a profound impact on your budget? The impact stems from three primary causes: a reliable level of service, a proactive stance on maintenance and management, and access to professional technicians with decades of expertise.

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Here’s a Useful Password Cheat Sheet

Here’s a Useful Password Cheat Sheet

Passwords are the main line of defense between your data and the myriad of people who want to use it for their own benefit. Knowing the major threats is important with so much pressure on your passwords. Today, we’d like to provide a cheat sheet to help you manage your passwords more effectively. 

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Is Shift Shock a Problem You Need to Solve?

Is Shift Shock a Problem You Need to Solve?

Are you finding that some of your younger hires aren’t sticking around nearly as long as you’d prefer them to? There’s a good chance that these employees are experiencing a relatively recent phenomenon called “shift shock,” the latest workplace trend focusing on employee engagement and satisfaction. Let’s examine shift shock and how to avoid its impacts in your business.

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Protect Your Tech to Protect Your Dreams of Success

Protect Your Tech to Protect Your Dreams of Success

In business, the worst thing you can do is take your eye off the prize. Unfortunately, it’s pretty easy to do. There are a litany of reasons that business owners can get distracted and lose focus. In this week’s blog we thought we would go through three technology-related issues that many businesses run into that can put your business in jeopardy.

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Save Money On IT With These Tips

Save Money On IT With These Tips

With technology playing an important part in just about all businesses, it can be quite expensive to get the tools you need to succeed. Today, we want to recommend specific strategies you can use to alleviate the frustrations of working within the constraints of a limited IT budget.

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What is Bloatware, and What Should Be Done About It?

What is Bloatware, and What Should Be Done About It?

Let’s face facts: regardless of how one spends their time at home, there really is no reason the vast majority of today’s workers would ever need the Xbox Game Bar application on their work device… and yet, there it is. Thanks, Microsoft?

This is an example of what is known as “bloatware”—unwanted software added to an operating system to help the developers, oftentimes to make a few extra bucks. 

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Flexible Technology and the Role It Plays in the Modern Office

Flexible Technology and the Role It Plays in the Modern Office

Your business will not remain the same throughout its lifecycle, and as such, you need the services you utilize to be capable of changing with it. This is where it helps to have the flexibility and scalability of a managed IT provider on your side. Let’s go over why flexible technology is the path forward for SMBs like yourself and how you can take full advantage of the range of services an MSP can offer.

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Three Hot-Button Issues for SMB Network Security

Three Hot-Button Issues for SMB Network Security

When it comes to network security, there are many common suggestions from IT professionals, like utilizing robust firewalls and antivirus measures. However, it’s easy to overlook some of these practices, especially if you are not necessarily a trained IT technician. We’re here to provide a short guide to three of the most common security pitfalls organizations like yours will likely face during normal everyday operations.

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Router Management Basics

Router Management Basics

Wi-Fi is a huge benefit for everyone so knowing the basics of how your router works is a pretty good idea. For the business, the wireless connection can be a central resource for business productivity and data sharing. We thought it would be useful to give you a little more information about router settings to help you understand your wireless connection a little better. 

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Tip of the Week: Upgrade to Windows 11 Without a Microsoft Account

Tip of the Week: Upgrade to Windows 11 Without a Microsoft Account

Microsoft’s Windows 11 operating system has seen pretty positive reviews. In contrast, others just see it as an unnecessary update of the popular Windows 10 offering. Still, regardless of the opinions you come across, there are some pretty major benefits to upgrading. The thing is that Microsoft, like almost any other company, wants you to have an account to interact with their products. Fortunately, for those who, for whatever reason, don’t want to make a Microsoft account, you can update your computer to Windows 11. Today, we will tell you how. 

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Three Issues Your MSP Can Help You Figure Out

Three Issues Your MSP Can Help You Figure Out

The decision to outsource your company’s IT decisions to a managed service provider is significant, and the importance is not lost on us. After all, you're essentially handing over the keys to your company's assets and resources, and it's crucial to ensure you make the right choice for the future of your business. Fortunately, gauging the suitability of a managed service provider can be made much easier by asking three key questions.

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5 Things to Consider When Planning Cybersecurity Training

5 Things to Consider When Planning Cybersecurity Training

One of the most effective ways to reduce cyber risks is through comprehensive employee cybersecurity training. You protect your organization by ensuring that your workforce has the knowledge and skills needed to identify and thwart potential threats. Here are five essential considerations for implementing successful employee cybersecurity training programs.

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Latest Blog

One sure sign of a healthy business is that it is growing—possibly to the point that your office space seems less and less spacious. Time to move! But not so fast: what about your IT infrastructure? Are you prepared to move it? How does one...

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