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Accucom has been serving the Norwest Business Park area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Best Practices to Keep IT Happy

Tip of the Week: Best Practices to Keep IT Happy

I want to ask you a question: how is your working relationship with your IT provider, whether you’ve contracted another business, or you have your own internal department? If you suspect it isn’t great, there may be good reason for that.

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Tip of the Week: Considerations to Help You Plan Your Hardware Investments

Tip of the Week: Considerations to Help You Plan Your Hardware Investments

Other than matters of scale, most businesses have very similar needs when it comes to their hardware. As a result, many of the considerations businesses need to make are the same, regardless of their size. This week, we’re sharing some of these considerations to help you more effectively plan for any upcoming hardware implementations.

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Now is the Time to Seriously Consider Managed IT

Now is the Time to Seriously Consider Managed IT

So far, 2020 has been a bust, especially for businesses. The challenges that business owners have seen this year have been considerable to say the least: not only have there been economic and political tensions creating roadblocks, we’re now all dealing with the ramifications of an actual pandemic event. If any business is going to make it through all this, there needs to be a few shifts in how business technology is handled from this point on.

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Managed Services Help Solve Problems Businesses Currently Face

Managed Services Help Solve Problems Businesses Currently Face

Only a few months into the year, it has been made abundantly clear that 2020 will be considered one of the tougher years for business in recent memory. With a pandemic leading many, many businesses to scale back drastically (if not shut down outright), there are many things that are bound to change. To give your own the best chance of survival, there is perhaps no more appropriate time to consider a change over to a managed approach to IT services.

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Get the IT Support You Need For Less

Get the IT Support You Need For Less

The COVID-19 pandemic is one of the most remarkable situations that will happen in our lives. Unfortunately for businesses, mandated stay-at-home orders for non-essential workers have pushed a lot of the work that typically was done in the office to employees’ homes. This has necessitated many businesses to make a quick digital transformation.

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Four Ways Managed Services Can Help Optimize Your Business

Four Ways Managed Services Can Help Optimize Your Business

To make any business decision, you must weigh the pros and the cons of your options. This includes when you may be considering managed services as your support method. As we are admittedly biased in favor of you adopting managed services, we wanted to review just a few ways a managed service agreement can help you optimize some critical business considerations.

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Outsource Your IT for the Best ROI

Outsource Your IT for the Best ROI

Your business runs on technology of all types. That’s why it is so important to have knowledgeable and reliable IT technicians whose job is to keep that technology running effectively. Finding the right IT support for your company’s needs isn’t as straightforward as you may think. There are costs, reliability, and coverage variables to sort through and after those determinations are made, it is up to business owners and managers to ensure they are getting value from their choice in IT support. 

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6 Reasons to Leverage Managed Services: 6. Industry Knowledge

6 Reasons to Leverage Managed Services: 6. Industry Knowledge

While most businesses need the same basic technology to support their operations, some industries have additional, more specific needs that require a more specialized tool to accomplish. As we leave this series behind, let’s briefly consider how a managed service provider can be a valuable resource for a business operating in one of these industries.

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6 Reasons to Leverage Managed Services: 5. Procurement

6 Reasons to Leverage Managed Services: 5. Procurement

Modern businesses can now make use of increasingly powerful technology solutions… as long as they have a means of obtaining and incorporating these solutions into their operations. The services that a managed service provider can deliver include procurement assistance. To wrap up our series on the value that managed services can provide, let’s discuss this aspect.

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6 Reasons to Leverage Managed Services: 2. Support Options

6 Reasons to Leverage Managed Services: 2. Support Options

It wasn’t too long ago that in order for business technology to be fixed, or to undergo general maintenance, it either needed to be brought to a specialist’s location or for the specialist to come to yours. Nowadays, this isn’t so much the case. As we continue our blog series on the benefits offered by a managed service provider, let’s consider the support options available.

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Is Your IT Department Stepping Up?

Is Your IT Department Stepping Up?

If you need to get your current IT infrastructure under control, you don’t want to deal with amateurs. You want to resolve your issues and quicken your response times, as well as grow and upgrade your infrastructure in a way that makes more profits and enhances productivity. To find out if you need an upgrade to your current IT systems, ask yourself the following questions.

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Looking for Value? Look No Further

Looking for Value? Look No Further

“Business as usual.” This is something that people say when their time at work matches their expectations. If your staff constantly has problems with the technology you’ve provided them, the saying may be in reference to your constant IT troubles, which would be problematic on several different fronts. If your company’s “business as usual” is dealing with downtime, runaway IT repair costs, and inefficient and variable productivity, you might want to consider managed IT services.

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Is Your Business Leaking Data?

Is Your Business Leaking Data?

Take a moment and consider the data that you have collected during your business’ operations. How valuable is it to you? What would it mean if it were to leak out of your business’ control?

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Why (and How) to Train Employees on Their Technology

Why (and How) to Train Employees on Their Technology

Chances are, your employees aren’t going to be able to just sit down and immediately begin using your business’ technology solutions. This is one reason why employee training is an invaluable investment of time. Let’s discuss some others.

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How to Handle Your Tech’s EOL

How to Handle Your Tech’s EOL

While some things may last forever (or at least seem to), your business’ technology certainly isn’t one of them. Moreover, when your solutions do reach their end-of-life (EOL), it is crucial that they are upgraded and/or replaced so that you can avoid negative consequences for your business.

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Get Yourself an IT Help Desk

Get Yourself an IT Help Desk

How much does your business rely on technology? Chances are that there is at least one solution your business can’t get by without--and where there is a technology solution, you can bet there will be users who need help with it. We’ll discuss how a help desk solution can help your business avoid downtime and general technology problems.

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Why Managed Services Make More Sense

Why Managed Services Make More Sense

Businesses need a lot of services to stay ahead of the competition. The “as a service” model allows businesses to save a lot of money in the long run by making previously inaccessible services much more affordable for the average small organization. We’ll walk you through the value you can take advantage of thanks to the “as a service” model.

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One of the most valuable things for a business to know, in terms of its cybersecurity, is how vulnerable it is to breaches and exploits. This kind of information can be gathered via a process called penetration testing, or “pen testing.” Le...

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