Let me ask you something: what do you do when one of the many, many little icons on your dashboard suddenly lights up? Chances are pretty good that some part of you starts adding up the anticipated costs of whatever repairs are going to be necessary. It’s stressful and can easily throw off your day, especially if that light is immediately followed by your car breaking down.
So, if this experience is so stressful, why use the exact same strategy where your business’ technology is concerned?